Links to related sites Call Centre Management Association, dedicated to supporting contact centre leaders. Westbay Engineers Limited. Online Erlang calculators. Telecom Design forum. Mitan, download trial versions of forecasting software. Call Centre World site, lots of info for Call Centre professionals. Approx 50% can be accessed as a guest, requires registration for full access Pipkins, designers of Maxima Advantage forecasting software. SW Broadband is a UK based web site hosting company. The home of

Request a link to be added: